Who is R F Import-Export?
We are one of the leader jewelry manufacturer in Thailand with over twenty years experience in the industry. The company continue providing finest jewelry with the superb customer services. With the potential of internet through the customer, www.jewelermart.com is the best outcome to get closer to the customer 24 hours.

What is the purpose of Jewelermart.com web site?
The website is the tool to service our customers on the same level as company but special service to their desk. It will provide the fastest contact with the cheapest cost for our customers.

How can I become a member?
Jewelermart.com is reserved only for those who are gems and jewelry business members. All applications will be verified by R F Import-Export co., ltd.'s management. After your registration has been approved, we will issue your catalog page and you are able to purchase or order products.

What can I do if lost my log-in password?
You simply go to Get Password page and put your e-mail (same address you gave us when apply for membership) then submit. Your new password will be delivered to your mailbox within a few seconds. You can start using the given password to login.

How can I update my information?
You can revise your member information such as address change, shipping agent change etc. at the "Update Your Profile" page at any time.

Is the size and color of the product shown in the catalog equal to the actual one?
The size and the color will slightly change (bigger/smaller/brighter/darker) according to the performance of your computer components such as VGA card, monitor setting. Some of pictures were set for larger size in order customer to see more detail.

How can I contact your customer service department?
You can send your e-mail to info@Jewelermart.com
telephone: (662) 267-4900 (15 Lines Auto)
fax: (662) 267-4898 & (662) 267-4899
Please mention your order number for quicker assistant .

Will R F Import-Export be in coming Jewelry fair?
We always participate Bangkok Gems & Jewelry in Thailand, the show will be held twice a year. We are also planning for the international show and we will announce in this website.